S
theStaccTina Brooks's phone · SMS
Mon 9 Nov · 4:39 pm
5-star review, reply drafted. YES to post it, or send your own words.
Karen W. on Google, 4:38 pm:"Marco's crew was on time and left the kitchen spotless."Reply:Thank you Karen. We'll pass this on to Marco and the crew. Enjoy the new kitchen floor.4:39 pm
Karen W. on Google, 4:38 pm:"Marco's crew was on time and left the kitchen spotless."Reply:Thank you Karen. We'll pass this on to Marco and the crew. Enjoy the new kitchen floor.4:39 pm
YES4:41 pm
Posted on Google at 4:42 pm. A quote card goes in Dev's digest tomorrow.4:42 pm
Behind the scenesReply live
Went to Tina, not Dev. P5: Dev named her for replies to 4 and 5 star reviews. A 1 to 3 star review would go to Dev at once, with a call from Meera.
The whole ask is the first line. P2: Tina can answer from her lock screen. The draft thanks the customer and the crew she named, and claims nothing else.
YES 4:41 pm, live 4:42 pm. "Posted" was sent after Google returned the reply.
The quote card carries the business's name, so it waits for Dev. In his Tue 10 Nov 7:30 am digest; OK'd 7:34 am, posted 12:00 pm. No Proof Score points for reviews.